Shipping and Delivery for Wolf&Ember

Last Updated: 10th January 2024

1. Free Shipping

a. Prepaid Orders: We are pleased to offer free shipping across India on all orders above 1199 INR.

2. Dispatch Time

a. All orders (excluding Pre-Order products) are dispatched within 24 to 48 business hours from the time of order placement.

b. Pre-Order Products: Pre-Order items will be dispatched on the date mentioned in the product description. Customers will receive tracking details via email and SMS as soon as the Pre-Order product is dispatched.

3. Tracking Details

a. Once your order is dispatched, you will receive tracking details via email and SMS. These details will allow you to monitor the shipment’s progress and estimated delivery date.

4. Delivery Time

a. The estimated delivery time for orders is typically between 5 to 9 business days, depending on your location and pin-code.

b. Please note that public holidays, Saturdays, and Sundays are not considered business days and may impact the total delivery time.

5. Business Days Definition

a. For delivery time calculations, business days refer to Monday through Friday, excluding public holidays.

6. Express Shipping

a. If you require expedited shipping or have specific delivery preferences, please contact our customer service team at wolfemberofficial@gmail.com to explore available options and associated costs.

7. International Shipping

a. Currently, we only offer shipping within India. For any international shipping inquiries, please contact our customer service team for assistance.

8. Contact Information

If you have any questions or concerns regarding our Shipping and Delivery policies, please contact our customer service team at support@wolfember.com.